Support
How can we help?
Real people, fast answers. Reach the Plug Seller team directly, or jump to the right page below — we typically reply within 24 hours, Monday–Friday.
Talk to us
Questions about a plan, a scan, billing, or your data? Send us a message and we’ll get back to you within one business day.
Contact the team →Or email us directly at support@plugakademi.org.
Help topics
Find an answer fast
Account & login
Reset your password or sign back in — most scan issues clear after a fresh sign-in.
Go to sign in →Billing & subscription
See what each plan includes, start or cancel a plan, or ask about an invoice. Cancel anytime.
See pricing →Delete my data
Request deletion of your account and associated data at any time from our data-deletion page.
Request data deletion →Privacy & data protection
How we collect, use, store and protect your information, including data from connected stores.
Read the privacy policy →Report a security issue
Found a vulnerability? Email support@plugakademi.org with “Security” in the subject and we’ll respond promptly.
Email the security team →How it compares
See Plug Seller side-by-side with every major Amazon, Walmart and eBay tool.
Compare tools →Company
Who you’re dealing with
Plug Seller is operated by Plug Akademi LLC.
8465 Keystone Crossing, Suite 115, Indianapolis, IN 46240
Email: support@plugakademi.org
Phone: (463) 259-7829