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Plug Seller Help Center

How do I order free shipping supplies?

Updated Sep 26, 20261 min read

This is in the mobile app. Go to More > Free Shipping Supplies and pick a carrier.

CarrierWhat you can order
USPSPriority Mail boxes, envelopes and tubes. They're free, take 7 to 10 days to arrive, and can only be used for Priority Mail.
UPSExpress boxes, envelopes and pouches. They're free for Air and Express shipments, and you need a UPS account.

Press Order free and the carrier's own store opens inside the app. On USPS, the chips at the top (All free, Boxes, Flat Rate and Envelopes) filter the store to the free supplies. You check out with the carrier yourself, and they ship the supplies to you. Plug Seller doesn't order anything for you.

Boxes and envelopes are free. Label rolls, tape and printers are sold separately.

If the store doesn't load, press Retry, or Open in browser instead.

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