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Plug Seller Help Center

How do I upgrade, downgrade or switch to yearly billing?

Updated Sep 26, 20261 min read

Change your plan

  1. Open Settings from More > Settings in the web app, or go to plugseller.com/account.
  2. Choose Plan & Billing, then Change plan.
  3. Choose Monthly or Annually at the top, then press the button on the plan you want.
  4. Check the summary and confirm.

What you pay today

The summary shows the amount before you confirm.

  • During the free trial, the button reads Switch now and you pay $0. The trial continues, and the new price starts when it ends.
  • When you upgrade, the button reads Confirm & pay. You pay the prorated difference for the rest of your billing period, and the new features open right away.
  • When you downgrade, the button reads Confirm plan change. You pay nothing today, and the unused time you've paid for becomes a credit on your next invoice.

After a downgrade, anything the new plan doesn't include switches off. If you have more devices than the new plan allows, the oldest extra ones are removed after 7 days (device limits).

Tip: Use Change plan rather than Stripe's billing page, so you always see the amount due before you confirm.

Still need help?

Our team answers every message, usually within 24 hours, Monday to Friday.