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Plug Seller Help Center

How do I cancel my plan?

Updated Sep 26, 20261 min read

Cancel

  1. Open Settings from More > Settings in the web app, or go to plugseller.com/account.
  2. Choose Plan & Billing, then Manage subscription.
  3. Stripe's billing page opens. Cancel your plan there.

Back in Plug Seller, your status reads Cancels at period end, with the date your access stops.

After you cancel

  • You keep every feature until the end of the period you've paid for, and we don't take another payment.
  • If you cancel during the free trial, you're never charged.
  • Your account stays open. You can still sign in and pick a plan again whenever you like.

If you change your mind

Before the end date, open Manage subscription again and renew the plan on the Stripe page. After the end date, pick a plan from the Scanner or the plans page. A plan you restart is charged the same day, because the free trial is only for new members.

Note: Canceling stops billing and keeps your account. Deleting your account removes it for good.

You can't cancel in the mobile app, so cancel on plugseller.com.

Still need help?

Our team answers every message, usually within 24 hours, Monday to Friday.