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Plug Seller Help Center

Can I get a refund?

Updated Sep 26, 20261 min read

The refund policy page has the full text. These are the main points.

  • No charge during the trial. Cancel within its 3 days and you're never charged.
  • Plans are paid in advance, monthly or yearly, and renew until you cancel.
  • You can cancel at any time. Your access continues to the end of the period you've paid for.
  • Unused time generally isn't refunded, unless the law requires it.
  • If you were charged by mistake or twice, or you think you're owed a refund, email support@plugseller.com within 14 days of the charge. A person on our team reviews every request.
Note: Deleting your account cancels your plan at once, with no refund for the time left. If you'd like to use the time you've paid for, cancel first and delete the account later.

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