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Plug Seller Help Center

How do I delete my account and data?

Updated Sep 26, 20261 min read

Deleting your account removes it for good, and it can't be undone. If you only want to stop paying, cancel your plan instead.

In the mobile app

  1. Open More and tap your profile card at the top.
  2. Tap Delete Account, then Continue.
  3. Enter your password, type DELETE, and tap Delete Forever.

By email

Email support@plugseller.com from the address on your account, with the subject Data Deletion Request. We handle verified requests within 30 days and confirm by email.

What gets deleted

  • Your profile and your login
  • Your scan history, favorites and saved tool data
  • The data and credentials from the Amazon and Walmart stores you connected

We may keep some information where the law requires it, such as tax and accounting records, and some in a form that no longer identifies you. The data deletion page has the details.

Important: Deleting your account cancels your plan immediately, and the time left isn't refunded.

Still need help?

Our team answers every message, usually within 24 hours, Monday to Friday.