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Plug Seller Help Center

How do I connect my Amazon store?

Updated Sep 26, 20261 min read

Connect

  1. Go to Settings > Store Connect, or open it directly.
  2. On the Amazon row, press Connect.
  3. Amazon's Seller Central opens in a new window. Sign in if it asks, and approve Plug Seller.
  4. Close the window when it says Amazon connected. You can close this window.

The Amazon row now says Connected, with part of your Seller ID hidden.

If your browser blocks pop-up windows, Amazon's page opens in the same tab instead, and brings you back to Store Connect when you're done.

If you sell in the US and Canada

If your account is registered in both countries, choose where you sell under Selling on, US or CA. Amazon approves brands country by country, so this is the country Plug Seller checks your eligibility in. Until you choose, it uses the US.

The country you scan in is a separate setting, in Seller Settings.

What it turns on

  • Whether you can sell each product you scan (how it's checked)
  • Live Top Offers on search results, and the eligibility filter in Plug Picks
  • Plug Ungating checks on your account
  • Amazon's exact fees for your account on every scan
  • Listing products on Amazon from a scan
  • On Pro, My Business, which imports your catalog, inventory and up to 24 months of sales automatically (what's in it)

Connecting is free on every plan.

If Amazon access stops

If Amazon ends Plug Seller's access, the row shows Amazon access was revoked and we email you. Press Reconnect and approve again.

Still need help?

Our team answers every message, usually within 24 hours, Monday to Friday.