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Plug Seller Help Center

How do I know if I can sell a product?

Updated Sep 26, 20261 min read

The Eligible tile in Quick Info asks Amazon, using your own seller account, whether you can list the product.

TileWhat it means
YesYou can list it now.
NoAmazon wants you to apply for approval before you can sell it.
RestrictedIt can't be sold on your account.
Checking…The question has been sent to Amazon.
ConnectYour Amazon store isn't connected yet (connect it).
Check Alerts PanelAmazon didn't answer this time. The Alerts panel has the details.

When you need approval

The Eligible to sell line in Alerts gives Amazon's reason and a Request approval button, which opens the application on Seller Central. If the Chrome extension has read what Amazon asks for, the tile shows it too, for example · 10 units.

Plug Seller never submits anything to Amazon for you.

Country and rechecks

  • Eligibility is checked in the country you sell in. You set it in Settings > Store Connect > Selling on.
  • Refresh in the Alerts panel asks Amazon again.

To check a whole list of products at once, use Plug Ungating.

Still need help?

Our team answers every message, usually within 24 hours, Monday to Friday.