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Plug Seller Help Center

What do the alerts mean?

Updated Sep 26, 20261 min read

The Alerts panel lists what it checked, red first, then amber, then green. The badges in its header count each color, and the Alerts tile in Quick Info takes the color of the most serious one.

AlertWhat it tells you
Eligible to sellWhether you can list it on your account (how it's checked).
Amazon Buy BoxAmazon is selling it now (red), sold it recently (amber), or isn't on the listing (green).
Brand ownerThe brand itself sells the product.
IP complaintsWhether the brand is on our IP blocklist, flagged for you to check, or has no known IP issues. Brands that file intellectual property complaints can get your account into trouble.
Hazmat and Dangerous GoodsThe product may need hazmat handling, for example because of a lithium battery.
MeltableAmazon only stores it in the cooler months.
Private labelThe listing looks like one brand's own product.
CompetitionHow many sellers are on the listing. Too few or too many turns it red.
New offersShows up when the listing only has used offers, so there's no new price to go by.
SizeThe product's FBA size tier. It turns amber on oversize items, which pay a much higher FBA fee.
FBA feeAmazon's fulfillment fee for the product. A ≈ in front means it's our estimate, because Amazon hasn't published one.
Buy Box suppressedAmazon isn't showing a Buy Box on the listing right now.
You own thisYou already sell this product.

Other lines cover adult products, batteries, fragile items, generic or unbranded products, availability and variations.

Important: Alerts are a guide. Always check Amazon's rules for the category and the brand before you buy.

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