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PlugSellerHelp Center

Plug Seller Help Center

Your Plan

Plans, the free trial, upgrades, downgrades and canceling.

Which plan is right for me?Starter Amazon and Starter Walmart cover one marketplace each. Combo covers all three and adds the sourcing tools. Pro adds My Business, the repricer and team seats.How does the free trial work?Every plan starts with a 3-day free trial. You add a card, but we don't charge it until the trial ends, and you pay nothing if you cancel before then.How do I upgrade, downgrade or switch to yearly billing?Go to Settings > Plan & Billing > Change plan and pick a plan and billing period. You see what you'll pay today before you confirm.How do I add Walmart or eBay scanning to my plan?On Starter Amazon, add Walmart Scan or eBay Scan for $9.95 a month each under Plan & Billing. Combo and Pro already include all three marketplaces.How do I cancel my plan?Go to Settings > Plan & Billing > Manage subscription and cancel on Stripe's billing page. You keep access until the end of the period you've paid for.How do I redeem a Buy Pass code?A Buy Pass code (PLUG-XXXX-XXXX) turns on a Plug Seller plan for one month with no card. Enter it on the sign-in card or on the Activate Plug Seller page.

Still need help?

Our team answers every message, usually within 24 hours, Monday to Friday.

Contact ussupport@plugseller.com