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PlugSellerHelp Center

Plug Seller Help Center

Account Details

Signing in, your password and email, Settings, your team, and deleting your account.

How do I sign in to Plug Seller?Sign in with your email and password at plugseller.com. The same account works in the web app, the Chrome extension, the mobile app and Plug Chat.How do I reset my password?Press "Forgot password?" on the sign-in card, enter your email and open the link we send you. The link works for one hour.How do I change my email address or name?Go to Settings > Profile. Change your display name and press Save, or change your email and confirm it from the link we send to the new address.What can I change in Settings?A tour of Settings: your profile, theme, language and devices, the Seller Settings behind every scan, your store connections, your plan and your team.How do I add team members?Pro includes 3 team seats. Invite someone from Settings > Team and they get full Pro access with their own login and their own data.How do I delete my account and data?Delete your account from the mobile app, or email us a Data Deletion Request. Deleting cancels your plan right away and can't be undone.

Still need help?

Our team answers every message, usually within 24 hours, Monday to Friday.

Contact ussupport@plugseller.com