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PlugSellerHelp Center

Plug Seller Help Center

Shipping Labels

Buying, printing and refunding labels, tracking packages, and free shipping supplies.

How do I buy and print a shipping label?In Shipping Labels, enter the address and the package, compare carrier rates, and buy a discounted 4x6 label paid from your shipping wallet.How does the shipping wallet work?Labels are paid from a prepaid wallet. Add $20, $50 or $100 by card, and any unused label you refund goes back into it.How do I refund an unused shipping label?In the History tab, press Refund on a label you didn't use. The money goes back to your wallet once the carrier confirms.How do I track a package or schedule a pickup?The Track tab follows any USPS, UPS, FedEx or DHL Express package. From History, you can schedule a carrier pickup for your labels.How do I order free shipping supplies?In the mobile app, go to More > Free Shipping Supplies and pick USPS or UPS. The carrier's own store opens inside the app, where you order free boxes and envelopes.

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